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Thank You!

Your pledge helps a local family regain stability and dignity.​​​

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What Happens Next (Clear Timeline)

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1) Confirmation (Today):
You’ll receive an email summarizing what you submitted and a reference number.

 

2) Verification & Prioritization (48–72 hours):
Our case team reviews the family’s situation, confirms urgency, and prioritizes needs (housing, food, tools, repairs, childcare, transportation, etc.). We avoid duplication and make sure help reaches the right home.

 

3) Matching & Briefing (3–7 days):
You’ll be matched to a family or placed on standby if the current list fills. We’ll send a short brief with the most useful, mission-critical support items or tasks.

 

4) Coordination (7–14 days):
A coordinator will set a window for delivery or action (drop-off, service day, gift cards, or logistics support). Clear instructions, safety notes, and any required waivers are included.

 

5) Follow-Up & Impact Receipt (Within 30 days):
We’ll confirm delivery, share a brief impact summary, and note any remaining needs (if the family’s situation changes).

If you don’t see the confirmation email within 10 minutes, check spam/promotions or contact us.

What Support Looks Like (Guidelines)

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  • Dignity first: Useful items and services the family actually requested.

  • Safety & privacy: No unsolicited visits; no public posting of faces or addresses.

  • No strings attached: No proselytizing, political materials, branding, or data collection.

  • Receipts & records: Keep receipts if you purchase items; we’ll log impact for transparency.

  • Coordination only: Please route all communication through your coordinator.

 
Who We Help

  • Families affected by recent disasters or sudden hardship.

  • Households referred by community partners (schools, clinics, faith centers).

  • Neighbors identified through verified work orders and on-the-ground liaisons.

 
How We Decide (Fairness & Order)

  • Verified need: Confirmed by a coordinator or trusted partner.

  • Greatest impact first: Health/safety, habitability, children/elderly needs.

  • No duplication: We coordinate with other orgs to prevent overlap.

  • Local first: We prioritize within the affected region to reduce delays.

 
While You Wait

  • Join our Volunteer Group (operations, BBQs, cleanups).

  • Offer specific items (tools, appliances, gift cards) if you have them.

  • Host a micro-drive with friends or coworkers.

  • Register skills (transport, childcare, trades).

  • Share the program page with one trusted group.

Buttons: Volunteer | Offer Items | Register Skills

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Team You’ll Hear From (We’ll relocate as needed)

  • Case Coordination: Intake, matching, and scheduling.

  • Field Operations: Delivery, service day setup, and safety.

  • Community Partners: Schools, clinics, and trusted local leaders.

  • Support Desk: Questions about guidelines, receipts, or changes.

Contact: aaron@coreofvolunteers.com • (636) 221-9012

 

FAQs

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When will I be matched?
Typically within 3–7 days, depending on verification volume and urgency.

 

Can I choose a family?
We match based on urgency, geography, and fit. If you have a specific request (e.g., diapers, bunk bed, wheelchair ramp), note it and we’ll align where possible. If you have a family in mind, we will take the into consideration.

 

Do you accept money or only items/services?
We prioritize mission-specific items/services. If a targeted financial contribution is the most efficient solution for a verified need, we’ll provide a specific request with receipts. This will change as our organization matures. 

 

Are contributions tax-deductible?
EIN: 39-3271079. Our 501(c)(3) application is pending. Until final determination, some contributions may not be deductible. Please consult your tax advisor. We provide documentation of what your support covered.

 

What if my situation changes?
Email or call your coordinator. We’ll adjust the plan or reassign the need quickly.

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Transparency & Boundaries

  • We publish anonymized impact metrics (families served, needs met, regions).

  • We do not publish names, addresses, or identifiable photos without written consent.

  • We do not sell or share personal data.

  • Concerns? Report to aaron@coreofvolunteers.com and we’ll respond within 7 days.

Meet the Team Behind the Program

Chelse Hall

Program Director, Core of Volunteers

Oversees Adopt-a-Family, matches families, and ensures every participant is supported.

Tricia Lee

Resource & Donations Coordinator

Specializes in tracking down bulk in-kind donations and essential services for consolidated family needs — ensuring no request is too big or too hard to find.

Tim Fisher

Care Captain Ambassador

​Specializes in work weekend planning and SignUp Genius coordination.

Lexi Fatheree

Care Captain Ambassador

​​Specializes in case management, builds trust and relationships with residents and volunteers, advocates for community needs, and provides resources to families who prefer to remain anonymous.

Blakely Major

Founder, Foundation Registries

Verifies participating families through a third-party process and manages each family’s public registry page.

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